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Workflow

Atom Live connects all of your users together – from dictation through transcription. It knows when a new dictation is created and it knows when transcriptionists need more work.

Atom Live offers Route Groups, a series of simple statements you set up initially to tell Atom how to handle your work. Using the power of Route Groups, the Atom Live service can be configured to manage your workflow priorities without any manual intervention. Its simple to assign specific work types to a transcriptionist or group of transcriptionists. Atom simply follows the guidelines you establish for your work.

Security Settings

The system allows an Atom Live administrator to establish security settings enabling only authorized personnel access to certain documents and areas within the system.

Concurrent Licensing

It costs nothing to install Atom software on a PC. You only buy licenses for the number of simultaneous logins. This makes Atom Live easy and cost effective to deploy across your entire company.

Safe and Secure

Define who can use your Atom system and further define their rights in the system. Atom Live tracks everything that occurs in detailed activity audit logs. It uses 128-bit encryption to keep the data safe making it HIPAA supportive to anyone who needs to guard their information.

Open Architecture

Atom uses everyday PCs and the Internet or office networks to complete the dictation system. This makes the Atom Live client software easy to install, easy-to-use and easy-to-support.

Management and Reporting

Atom provides a quick and easy way to look-up work that has been completed or is awaiting transcription. A manager can manually override the automatic workflow while having access to statistical reports and summaries about dictation volumes, turn-around times and individual performance statistics.

Atom Live offers three primary ways to dictate – portable dictation utilizing a digital handheld recorder, workstation or pc-based dictation with a professional grade dictation microphone and call-in dictation. Authors can dictate in any of these ways or all of them in any combination.

"Walk and Talk Dictation"

Portable dictation is one of the most common ways to dictate today. Utilizing a Philips DPM Professional series II or III handheld or Olympus professional recorder, a user can dictate wherever he or she goes. When ready, simply dock the handheld on any PC that has Atom Download installed, and Atom Download will take care of the rest by encrypting it for security and sending it to the Atom system either via LAN or the Internet. *Note: The maximum number of users that can simultaneously offload their handhelds is 16.

Dictation Workstation

The Atom Dictate software turns your PC into a professional, fully integrated dictation station. It features Automatic File Transfer and routing capabilities for audio, flexible concurrent licensing (up to 16 simultaneous users), security configuration, flow auditing and encryption features as well as support for barcoding. Unlimited Audio Templates can be use for canned reports, normal's, etc. Edit and review completed reports – QA has never been this easy! Listen or edit your dictations already on Atom Live. The Atom Dictate software is easy-to-used and was designed with the professional user in mind.

Call-In Dictation

Atom supports toll–free call–in dictation via a monthly minute plan. Simply select a minute plan for the amount of minutes you think you may need in the month. These minute plans start as low as 300 minutes per month for $66.00 per month but can be customized to accomidate any volume of usage. You'll receive a toll-free number to provide you're clients with. Users simply call the telephone number, enter in their author ID and start dictating. They have full dictation control such as rewind, fast–forward, insert, overwrite and more simply by using the keypad on any touch–tone phone. All of your call–in dictation will then direct to your Atom Live system.

Transcription on Atom is simple. A transcriber simply logs into Atom with the Atom Player software and retrieves work. The automatic workflow pushes audio out to the transcriber in the order you specify and it populates a worklist which is visible in Atom Player. If enabled, the transcriber can return jobs to the system untranscribed if needed and it is automatically reassigned based on your workflow.

Transcription Software

Atom Player turns your PC into a professional transcriber. With an available foot control and transcription headset, you are able to transcribe just like you would with any standard transcribe machine.

Features include:

• Pull jobs from Atom based on demographics
• Mark areas in dictation for further review with Bookmarking
• Tone, Volume and Speed controls
• 128-bit Encryption protects sensitive documents and files
• Edit demographics relative to dictation
• Optional headset and foot control available

The easy–to–use interface makes the transition to Atom Player quick and simple. Atom Player is licensed concurrently with a maximum number of 16 simultaneous connections.

Atom is sold as a system, or as a hosted service. Use the chart below to compare owning versus using the hosted platform, Atom Live Silver or Atom Live Gold.

✔ = Included
☆ = Optional item
× = Not available at this time

Atom Live, Silver or Gold plans are billed monthly to the Visa, Mastercard or American Express of your choice. At the time of purchase, you will be billed for the $495 setup fee, plus your first month of the service. Additional software licenses for Atom Download, Atom Dictate or Atom Player will not be billed until you go live on your system. Also, any call-in plan you select, will also not be billed until after setup is complete.

CAL's or Concurrent Access License

All Atom software is licensed with CAL's or Concurrent Access Licensing. This helps keep the cost down because you only need enough software licenses for the individuals who will be logged into the system at the same time.

Call-In Dictation

If toll-free call–in dictation is an option you'd like to utilize with Atom, you can purchase any of the below monthly minute plans. They work just like cell phone plans, except without a contract and can be canceled at any time.

Is Atom offering you more than you need?

If you're looking for a toll-free call-in system without advanced management functions, check out our idigital service.

Atom Live Training

Atom is a powerful and feature–rich product with numerous options that can be tailored to your unique workflow. To help get the most out of your new Atom System or service, we're including a complementary hour of free web–based training. It is recommended however that Atom administrators receive five (5) hours of web–based training. If desired, web–training costs $120.00 per hour and can be purchased at any time by simply giving us a call.

Where do you start you ask?

Easy! Simply select the plan, Silver or Gold and add it to your cart from above. The cost includes your one–time setup fee of $495.00 and the first month of your service.

After you check out, you'll receive two emails. One will be your order confirmation and will serve as a receipt. The second will include a link to a form. This form will help us collect additional information we'll need to get you started.

If you aren't sure exactly how to fill out the form, no worries. An Atom specialist will be a click or simple toll-free call away. They can answer any question you have. This form will ask you for information such as how many Atom Player's do you want, Atom Dictate licenses, etc.

How long will it take to set up?

Once we have all the information we need, setup will take up to 5 business days, however, we'll do our very best to make it much faster.

So, what if you change your mind?

No worries. With Atom Live, you have no contract or obligation. We'll simply cancel your account when you ask us too.