Low Price Guarantee
Our Commitment
TranscriptionGear.Com is committed to providing the very best customer service experience and the lowest prices every day. To ensure you're getting the very best price, we offer a price match guarantee on all Professional Products. These products include all Olympus and Philips Professional Digital Voice Recorders, Transcription Products, Conference Equipment and Desktop Dictation machines.
Just contact us via email or by phone with the promotional offer so we may verify and compare our prices. Please take note: when matching a price, shipping and handling fees and/or additional handling charges and fees must be taken into account.
Competitors
Competitors are established online retail stores. They are not liquidators, retail stores, wholesalers, auction sites or pre-owned and refurbished merchandise sites.
Exclusions
TranscriptionGear.Com's Price Match Guarantee applies to all new, factory sealed products. It cannot be applied to products already purchased. Products much be the same brand, model and year. Items must be in stock and available for purchase at the price from an authorized U.S. reseller, whose authenticity we reserve the right to verify.
Please Note:
- TranscriptionGear.Com complies with Manufacturer's Pricing Policies.
- Shipments to Ohio are subject to sales tax.
- This policy is subject to change without notice.
World Class Technical Support included FREE with every purchase from TranscriptionGear.
When you buy your new dictation or transcription solution from TranscriptionGear, you can rest assured that free technical support is included with your purchase. Our in house service technicians are the best in the business so they will be able to help you quickly and easily. Products like GearPlayer, GearXport, GearDictate, GearFTP, idigital, Philips professional products, Olympus professional products and more all come with toll-free technical support provided Monday through Friday 8 AM to 6 PM EST.
Our in house technical support team will help you diagnose any software or hardware error you receive and will help you get your product back up and running fast.
Need more help? No problem.
Get the most out of your transcription gear with VIP Care.
There is no easier way to get going with your new transcription gear than with our VIP Care program, only from TranscriptionGear.Com. The most knowledgeable transcription gear people in the world will help you click by click through the installation and workflow setup of your new software and we'll teach you all the basics, right over the phone. Have a new question or a change to your workflow tomorrow? No problem, just give us a call toll-free.
Know your transcription gear.
You can learn all about how to use and get the most out of your transcription gear from anywhere in the world. Our remote training takes you step by step through all parts of the software and workflow setup. You'll receive dedicated time with a training expert that knows your software inside and out, all you have to do is ask. Each feature is described and explained in a way designed to be easy to understand and simple to follow.
What are you waiting for? Give VIP Care a try today.
Customer Comments
Read what some of our customers wrote to tell us.
"I have been a customer of TranscriptionGear.Com for many years, and again, the service, products, and technical support were as expected... spectacular! I rely on TranscriptionGear.Com for all my dictation/transcription needs. I use GearPlayer, idigital, InstantText, and the FTP site as well as purchase my headsets from TranscriptionGear.Com. Keep up the good work!"
-Glanice J. McAdoo,
TyperOne Advantage, LLC,
Kingfisher, OK
"Please keep up the great work that you all do. It is a real pleasure to do business with TranscriptionGear. Excellent customer service and tech support!"
-Gerry Boxx,
Charleston, SC
"Your GearPlayer program is absolutely the BEST, hands down. Thank you so much. I had some transcription testing and downloaded your software. I was able to hear the unfamiliar transcription with such clarity that I was able to ace the test. Amazing! I love how you can adjust the speed and the sound quality with the greatest of ease. The sound quality is amazing! Again, thank you so much. I will definitely do all of my business with Transcription Gear."
-Barbara Stanley,
Stanley Transcription Services,
Lithia Springs, GA
"I cannot stress how wonderful it is to have found a company with such an excellent sales team, thoroughly knowledgeable tech support, and someone who stands behind their products so well. I have told so many people about your company (even people who would never have a need for this type of equipment) solely for the fact that your business has such incredible ethics - hire knowledgeable staff to support the customer, and customers will come back with 10 of their friends!"
-Rebecca Zazeski,
ProTrans Transcription Services, Inc,
Matthews, NC
"TranscriptionGear has written the book on Great customer service!"
-Sandra Szabo,
RHIT
"I found your rep to be knowledgeable, 'tuned' to my needs, and very courteous. It is always a pleasure doing business with a company that cares about not what they sell, but to the people who buy.
Thank you for a painless experience."
-D. Brown,
Richwood, OH
"I think this is a great company. I'm so thankful that you are here and provide excellent customer service. I'm just starting out my transcriptionist career and I'll be coming back only to you for any products I will need. Thank you so much for all that you do."
-Jennifer C.,
North Augusta, SC.
"I have looked everywhere for transcription supplies. This is the only place I have found that has everything I need. I was so excited when I just lucked up and found it on the internet. You had exactly what I was looking for and needed. I'm glad someone still supplies transcription products. I will continue to order from TranscriptionGear in the future."
-Y. Compton,
Hickory, NC
"Wow - best Internet source of everything I could think of for dictation needs! I couldn't think of anything to add!"
-Nancy Johnson
"Your quality and service is impeccable and I am more than satisfied."
-DiAnna Burdine,
Whitehouse, TX
"I have ordered from Transcription Gear about three times now, and have always had an easy and positive experience. I love looking through the new catalogs every time an updated one comes out. Being a medical transcriptionist for many years, and especially being an independent contractor, I need and expect excellent quality of my equipment, which is what I always get from you. Thank you for making one little part of my work easier."
-T. Ledbetter,
BMT
"Thanks for all your great service over the years. You helped me get into digital and internet work when I didn't know a WAV from an FTP! Whenever I ran into problems, your excellent tech department helped me out and never let me down. TranscriptionGear is the best!"
-Tony Robles,
Medical Transcriptionist and Author of the children's book,
"Joey Gonzalez, Great American"
"I want to tell you that this is the first time I have placed an order with TranscriptionGear.com, but it will be the ONLY vendor I use for future orders of transcription equipment. I was very impressed when you called and left me a message stating that I could save time and money by switching my shipping preference. Plus, before I ordered from your site, I did some research and your products were cheaper or the same as everyone else. I want to thank you for your wonderful customer service...it's rare to find now a days!"
-Lori W. Namerow
Philadelphia, PA
"I appreciate the availability of your customer service representatives. They are always friendly and very knowledgeable. I wouldn't change a thing!!"
-Diane Robertello
"Super service. Fast delivery and great sales team! Was pleasantly surprised at the level of customer service provided for an internet transaction. In most instances, when ordering on line, you place order and wait. In your case, I placed order, received an immediate acknowledgment and was assigned a customer service rep in record time. Order arrived promptly and I'm very satisfied and will recommend your company to those in my field (governmental) looking for transcription equipment and replacement supplies. Thanks! Great Job!"
-Trish G.,
Town Clerk's Office,
Longboat Key, FL
"Every dealing I have had with TranscriptionGear is extremely positive. Your sales department has always been knowledgeable of the products and helpful with any questions I have had."
-Ann Bischoff
"You guys are absolutely terrific! I would not change a thing nor can I give any feedback on improvement. You got it down pat! Wish the business world was filled with more just like you!"
Angie Robinson,
Boiling Springs, SC
"I've always been able to find what I needed quickly and easily. You're one of the first places I look for gear."
-M. Hamm,
Deerfield Beach, FL
"I had excellent service, and would not hesitate to refer this website or company to someone else. Received everything I was looking for, and it works great."
-Stacy R.,
Chippewa Falls, WI
"I have always been very pleased with the products and service received from TranscriptionGear. I appreciate having your company to rely on."
-Cheryl C.
