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GearTool Help Center » idigital
When playing TrueSpeech encoded WAV files you will need install the codec needed by your computer. The Windows Vista® and Windows 7® operating systems do not have this installed by default, the Windows XP® operating system does. You can install the missing codec information from: http://www.yazakpro.com/chatstuff/yahoo/tsp_codec_install.exe Be sure to save the download first, then right-click the [...]
After logging into the http://manage.myidigital.com page. To bring up a general list of all the users on your account, all you need to do is click on the User Management link and then click the Search button. The additional criteria that can be filled out is really only necessary for sorting through the users if [...]
After logging into the http://manage.myidigital.com page. When you have brought up the listing of the dictations you need – simply put a check next to the files you want and click the Resend Dictations link.
After logging into the http://manage.myidigital.com page. Just do a relative search on your jobs. At the bottom of the screen it will show dictation times and author times. The author time is how long the author was dialed into the system and the dictation time is how long they actually dictated. By simply trying these [...]
After logging into the http://manage.myidigital.com page. You can resend dictations that are up to 30 days old from this management page at any time. Bringing up all the dictations done on your account is easy. Much like bringing up a list of all your Users, all you need to do is click the Job Management [...]
If you are a Premium customer (12,000 minute plans and up), your key prompts may be different. Please contact us to verify. These prompts are for accounts under 12,000 minute plans. Calling into the idigital dictation system is easy. Step 1: Call into the dictation line, 866-364-3997 or 866-625-6412. Step 2: Enter your user ID [...]
If you are a Premium customer (12,000 minute plans and up), your key prompts may be different. Please contact us to verify. These prompts are for accounts under 12,000 minute plans. Calling into the idigital dictation system is easy Step 1: Call into the dictation line, 866-364-3997 or 866-625-6412. Step 2: Enter your user ID [...]
If you are a Premium customer (12,000 minute plans and up), your key prompts may be different. Please contact us to verify. These prompts are for accounts under 12,000 minute plans. Calling into the idigital dictation system is easy. Step 1: Call into the dictation line, 866-364-3997 or 866-625-6412. Step 2: Enter your user ID [...]