Get the most out of your transcription gear with 1 year or 30 days of VIP Care.
There is no easier way to get going with your new transcription gear than with our VIP Care program, only from TranscriptionGear.Com. The most knowledgeable transcription gear people in the world will help you click by click through the installation and workflow setup of your new software and we'll teach you all the basics, right over the phone. Have a new question or a change to your workflow tomorrow? No problem, just give us a call toll-free.
VIP Care costs just $99 a year or just $29 for 30 days. Use it as much as you want in your purchased time period at no additional charge. We're sorry, but we do not support the Macintosh platform at this time.
Know your transcription gear.
You can learn all about how to use and get the most out of your transcription gear from anywhere in the world. Our remote training takes you step by step through all parts of the software and workflow setup. You'll receive dedicated time with a training expert that knows your software inside and out, all you have to do is ask. Each feature is described and explained in a way designed to be easy to understand and simple to follow.
Get going fast.
VIP Care assistance is available during our normal business hours of 8 AM to 5 PM EST Monday through Friday. There is only a toll-free call between you and a complete dictation workflow system.
What VIP Care includes:
- Software installation assistance and setup
- Encryption workflow setup for all of your GearTools (GearPlayer, GearDictate, GearXport and GearFTP.)
- Creating and modifying your workflow to your specifications
- Basic Training and Q & A with a qualified technician
- Access to online knowledge base and user support forum
Only registered members may use your VIP Care program. If you'd like more than one individual to use the VIP Care program, then you must purchase one agreement per authorized user. The one-month or one-year time frame begins when you email or call us for the first time.
VIP Care is available with all Philips and Olympus Professional recorders as well as all Gear™ software, Philips and Olympus Transcription software.
TranscriptionGear.Com and its services cannot guarantee HIPAA/HITECH compliance, as compliance requires things outside of the scope of software alone. However, all Gear brand software is HIPAA/HITECH Ready. We recommend consulting with an independent expert on your workflow and HIPAA compliance.