Low Price Guarantee
Our Commitment
TranscriptionGear.Com is committed to providing the very best customer service experience and the lowest prices every day. To ensure you're getting the very best price, we offer a price match guarantee on all Professional Products. These products include all Olympus and Philips Professional Digital Voice Recorders, Transcription Products, Conference Equipment and Desktop Dictation machines.
Just contact us via email or by phone with the promotional offer so we may verify and compare our prices. Please take note: when matching a price, shipping and handling fees and/or additional handling charges and fees must be taken into account.
Competitors
Competitors are established online retail stores. They are not liquidators, retail stores, wholesalers, auction sites or pre-owned and refurbished merchandise sites.
Exclusions
TranscriptionGear.Com's Price Match Guarantee applies to all new, factory sealed products. It cannot be applied to products already purchased. Products much be the same brand, model and year. Items must be in stock and available for purchase at the price from an authorized U.S. reseller, whose authenticity we reserve the right to verify.
Please Note:
- TranscriptionGear.Com complies with Manufacturer's Pricing Policies.
- Shipments to Ohio are subject to sales tax.
- This policy is subject to change without notice.
World Class Technical Support included FREE with every purchase from TranscriptionGear.
When you buy your new dictation or transcription solution from TranscriptionGear, you can rest assured that free technical support is included with your purchase. Our in house service technicians are the best in the business so they will be able to help you quickly and easily. Products like GearPlayer, GearXport, GearDictate, GearFTP, idigital, Philips professional products, Olympus professional products and more all come with toll-free technical support provided Monday through Friday 8 AM to 6 PM EST.
Our in house technical support team will help you diagnose any software or hardware error you receive and will help you get your product back up and running fast.
Need more help? No problem.
Get the most out of your transcription gear with VIP Care.
There is no easier way to get going with your new transcription gear than with our VIP Care program, only from TranscriptionGear.Com. The most knowledgeable transcription gear people in the world will help you click by click through the installation and workflow setup of your new software and we'll teach you all the basics, right over the phone. Have a new question or a change to your workflow tomorrow? No problem, just give us a call toll-free.
Know your transcription gear.
You can learn all about how to use and get the most out of your transcription gear from anywhere in the world. Our remote training takes you step by step through all parts of the software and workflow setup. You'll receive dedicated time with a training expert that knows your software inside and out, all you have to do is ask. Each feature is described and explained in a way designed to be easy to understand and simple to follow.
What are you waiting for? Give VIP Care a try today.
Meet your Representative
Take a moment to meet our product specialists.
Patty Dempsey
Sales Manager
888-834-2392 ext. 136
Patty came to us with an extensive background in customer service and has now been with us for seven years. She is the busy and proud mom to two beautiful daughters and enjoys reading in her spare time.
Ryan Knight
Assistant Sales Manager
888-834-2392 ext. 140
Ryan has been with us for Seven years now. She came to us with a strong customer service background and sales experience. She is a busy soccer mom, loves walking and reading in her spare time!
Jill Arndt
Sr. Product Specialist
888-834-2392 ext. 166
Jill has been with us also for seven years. She is a prolific reader of many genres, mother of a wonderful daughter, as well as an avid racing fan.
Jackie Barshick
Product Specialist
888-834-2392 ext. 127
Jackie came to us with an extensive background in both sales and customer service. She enjoys swimming, reading and traveling.
Elizabeth Taylor
Product Specialist
888-834-2392 ext. 117
Elizabeth comes to us with experience in retail store management and sales. She has two wonderful sons that definitely keep her hands full. When not busy being a mom, she enjoys spending time with her husband and friends.
Jenn Kinney
Product Specialist
888-834-2392 ext. 168
Jenn is a Communications Major grad that has joined our family. Besides her outgoing personality, she has quite a few exotic pets, loves cartoons and enjoys spending time with her husband.
