Privacyand Security at TranscriptionGear.Com

Some of the most frequently asked questions:

• Is online ordering really safe?
• Will you guarantee that my information is safe?
• How private is my personal information?

Is online ordering really safe?

What about those stories I've heard where credit card information was stolen? Those stories began with a Web site that didn't have adequate security. Ours does. In conjunction with Verisign (www.verisign.com), TranscriptionGear.Com uses encryption to protect information entered -- some of the most powerful encryption available today. Basically, encryption encodes your information. To steal your information from the Internet, someone must first find your encrypted information packet (which is flying across the Internet at light speed) - then crack the code. No one has ever claimed this has been done. Indeed, if it were possible, the most sensitive information in the world would be available to them - not just your credit card number. Look at it this way: you are probably already transmitting your credit card number electronically every day. When you swipe your credit card at the local store, your card information is encrypted and transmitted over a telephone network. Using your credit card on a secure online Web site is very similar - your information is encrypted and then transmitted over a high-speed network line. Millions of customers have shopped the Internet safely and securely without any fraudulent use of their credit card. If you still have concerns about the safe use of your credit card online, please contact us (at ).

Will you guarantee my information is safe?

Absolutely! We're so sure about the security of our site that we back every purchase with a Security Guarantee. If using your credit card at TranscriptionGear.Com results in subsequent unauthorized use of your card, we'll cover your liability up to $100. Here are the details: The unauthorized use must have resulted from giving your credit card information to TranscriptionGear.Com - not though any fault of your own. Our guarantee applies only if your credit card information was given to us over the TranscriptionGear.Com secure server. If you discover unauthorized use of your credit card, you must notify TranscriptionGear.com of the problem in writing (by email or letter) within 24 hours of discovery. You must also notify your credit card provider in accordance with its reporting rules and procedures. We limit our Security Guarantee to $100 because your credit card provider will likely will either cover the unauthorized charges altogether, or limit your liability to $50 or less. Your credit card user agreement will have the details.

How private is my personal information?

We use any information you provide to us only to serve you better. Please read our privacy and conditions of use statements via the links at the bottom of each page. We do not trade or sell your personal information to anyone, ever!.