Read what some of our customers wrote to tell us.

“The only comment that I have is that your service and helpfulness are absolutely wonderful. I talked with Patty in Sales and found her to be one of the most helpful and informative people I have contacted in any business!! Thank you very much.”
Susie J.
Ione, WA

“I've been dealing with TG going on 2 years now, have ordered a lot of equipment, have called tech support often in the beginning, and I have ALWAYS had a good experience dealing with your personnel as well as ordering and receiving materials. I have been very pleased with the ease of use of your equipment as well. You have been a "job saver" for me.  Thank you.”
T. Langston
Ferron, UT

“I have always had positive experiences when shopping your website.  The shipping is always very prompt and I have been satisfied with all products purchased from you over the last couple of years.  Thank you for everything.”

Caroline Tidwell, CAT Transcription
Niagara Falls, NY

“I ordered a transcription station from you last fall and the service was excellent and very pleasant, and very quick.  Today I ordered a replacement pedal and just emailed my boss that the technical support department was very nice, as was the woman who took my order.  You are very easy to reach and the service is fast (I work from home and if something breaks I don't work until I get new equipment).”

Sarah Odom, GilbertsvilleNY

“I enlightened our supervisor re your company and they purchase dictation equipment from you now, I have a small business and have gotten excellent support from you when I have questions.”

Darlene M. Blair, RMA, EMT
Dar’s Medical Transcription Service

“Your company appears to have everything I am looking for each and every time I shop with you.  Thank you!!!!!  Keep up the good work!!!!”
Anita Hall -Mineral Bluff, GA

“Actually you all have everything we as a company could need! Thank you”
Andrew S. ASAP Typing Service, Lemoyne, PA

“JoAnna has been extremely helpful to me every time I have called Transcription Gear.  Although I ordered online this time instead of going through a salesperson, I just wanted you to know how helpful she has been in the past.”
Donna N, Cotopaxi, CO

“I received my order by UPS today - right on time!!!  Thanks so much - I am a new customer, but not the last order I'm sure!”
 Marilyn Miller, CMT - Texas

“Everything was what I needed.  I used your on-line chat which was very helpful and informative.  Thanks”
S. Laub, Ellensburg, WA

“I have ordered several items and have always been amazed by your promptness with delivery and the quality of the items purchased.” Gina L.- Chicago, IL
“Everything was simply excellent!  I always shop TranscriptionGear with confidence.”
Susan Cifaldi, Cromwell, CT

“After spending many, many hours transcribing for an author/director/producer using cassette tapes (both micro and regular), I can’t begin to tell you what a pleasure it is to take advantage of this technology with your products.  I love the GearPlayer software. I find the convenience, ease of use and excellent customer support to be of the highest quality that just makes my work so much more enjoyable and productive.”
Jan Schraner
Walt Disney Pictures & Television

“At our legal firm I often have requests to replace non-working headsets and foot pedals.  It's nice to have a lot of variety on a site so I can find exactly which product I'm looking for. I was pleased with your product selection.”
Elizabeth Boswell
McGill, Gotsdiner, Workman & Lepp
Omaha, NE

“I was looking for noise cancelling headphones at a reasonable price and when first arriving at the transcriptiongear website there they were!  It worked out great for me and the checkout process was simple.  Thank you and I look forward to trying out my new headphones!!”
L. Price, Illinois

“This was one of the easiest, and yes, even fun websites I've used. Debbie Usnik did a great job - She sold me!”
Peter D. Stickney, MS, CRC – Stickney Rehabilitation Services, Inc

“It is always a pleasure to deal with your company. Blake in Sales and all of your tech support young men are very good at making me feel like a valued customer. It is for this reason I do not even think about searching for another company for my transcription needs, as good customer service such as yours is a rare find.”
Transcription Pro, Arlington, TX

“I think the service is great. Customer sales was very pleasant on the phone. Keep up the good work.”
Elizabeth Dieringer

“When I seek industry equipment or reference material, it is always TranscriptionGear that comes to mind first. TranscriptionGear has it all! Thanks!”
L Kay Howard
LKH Medical Transcription Service
Birmingham, Alabama

“I had a GREAT experience with Patty. She is wonderful. Very friendly, knowledgeable and a pleasant person to deal with. I hope to deal with her any time I need to place an order.”
Susan Mirgon, Norfolk, VA

“This was my first shopping experience with you and the person I did business with was absolutely wonderful, friendly and sincere.  Keep up the good work.  My sister referred me to you and she said you would be friendly.  I appreciate that.”
S. Helterbran – Lockridge, IA

“I am an existing customer who has referred several of my transcriptionist friends to your website.  When I've spoken to Customer Service, they have been very courteous and helpful and your products are quality products at excellent prices.  Thank you!”
E.G. – Greenwood, Indiana

“Your staff is exceptional in helping me.  That is really important when I need to hurry to get the work done and don't have time to read a whole manual just to get started.  They were very helpful and understanding.”
Susan G. – Plano, TX

“I didn't have any problems with locating the item I was looking for. Your website is very user friendly. Thank you.” -Transcription, Inc.

“Thank goodness for Transcription Gear!  If I have ever needed to talk to a customer service rep, it has always been a very positive experience.” – Ellyn Serra, CMT, FAAMT

“I have absolutely no comments on how you can improve your shopping or tech support. Our experience with certain employees like Blake O’Toole has been nothing but pure delight.  We have been customers of TranscriptionGear.Com for almost one year. Our small company is growing and it is because of your product, as well as your staff that we are completely satisfied and delighted!!!  It is also because of your employees that we have developed the passion we have for your equipment, making it much easier for marketing and use.”
Angela Crenshaw, MD Transcription
Kalispell, MT