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   idigital™ Toll Free Call-In Dictation



idigital is a toll free call in dictation system in which authors call our toll free number from anywhere within the Continental US. This service is not available in Alaska, Hawaii or Canada. It allows them to enter their own unique user ID, report type, and/or report identifier. They then record their dictation; once the dictation is completed our system sends the dictation in a Truespeech WAV file format to you via email or FTP.

Accounts sending files to an FTP site have the option of encrypting the files with 128-bit encryption prior to being sent for HIPAA readiness. The transcriptionist can then use our GearPlayer software and turn their PC into a digital transcribe station. GearPlayer comes bundled with a headset and foot control. GearPlayer can automatically log into your FTP site, download new dictations, decrypt them and then play them back for transcription. Users can also opt to have the dictation files sent to an email address as an attachment.

idigital is available in several different minute plans (see idigital Plans tab above) , depending on your needs. If your monthly average dictation time increases or decrease, you can change your minute plan to meet your needs. There are no contracts involved and you many cancel your idigital account at any time. Our idigital Premium plans include features such as your own 800 number, a customizable greeting for your clients when they call the service and customized user IDs.

TOP 10 REASONS TO TRY IDIGITAL:

  1. No Worries! as our dedicated idigital team maintains idigital on a daily basis.

  2. Availability! Our idigital service is available 24 hours a day, 7 days a week, 365 days a year.

  3. Flexible and Affordable! You choose your monthly minute plan based on your needs - change your minute plan as your needs change.

  4. Try it first! Check out our web site today and you can sign up for a FREE 5 day trial of our idigital system.

  5. Get started quickly! The sign up process takes minutes and your account will be up and ready for use within 24 hours or one business day.

  6. Ease of Use! Users dial the toll free number, enter their unique user ID, record a dictation and we then forward it to you FTP site or email address.

  7. Accessibility! Users can access our toll free number from anywhere within the continental United States.

  8. Encryption is optional to keep your files secure when using FTP.

  9. Management capability! Detailed activity reports are available with the online account manager including who has dictated, how many dictations minutes used, average dictation length and number of dictations per day.

  10. Free Technical Support! TranscriptionGear.Com is dedicated to provide our customers with the highest level of support possible. *You will receive free technical support during normal business hours.

Sign-up today for the FREE 5 day trial and you can begin using the most advanced, internet-based digital dictation network available. Joining is simple.

For as little as $66 a month you can offer a toll-free, 24 hour a day dictation service. That’s it. No catch. Your authors dictate. We send you the dictation by way of the Internet. You transcribe it.

For more information on idigital features or if you have any questions, please feel free to contact one of our Product Specialist at (888) 834-2392.

Your authors simply call the idigital toll-free number from anywhere within the continental U.S. and when prompted, enter their unique user ID number using a standard touch-tone telephone. You can optionally prompt the user for dictation identifiers such as Work Type and Subject identifiers which can be used for case number, patient number, or client number identification.

The user then records their dictation, optionally listening to their recording if they choose, and then hanging up the phone when finished. The idigital team then sends these files in Truespeech WAV format to you to be transcribed. The files can be sent to an email address or an FTP site. The optional encryption feature with idigital is only available if FTP is the chosen method of transfer.

Once delivered, the files can be played back with our GearPlayer software or any wav player that is Truespeech compatible. Information such as author ID, author name, dictation date/time and the optional Work Type or Subject ID will appear in Gear Player’s pop-out window.

Choose from two different service levels:

idigital is available in two service levels, Basic and Premium. The benefit of each is outlined below. Look them over, we're sure you will find that one is a sure fit for your dictation recording needs.

Basic Service Provides:

  • Pay by the minute of dictation.
  • Minute plans start at just $66 per month.
  • Month to month billing, each month you can change your minute plan or cancel.
  • Web-based account management is included to add users and view activity.
Minute Plan
Monthly Charge
Per Minute Cost
300
$66.00
22¢
600
$120.00
20¢
1,200
$204.00
17¢
2,400
$384.00
16¢
3,600
$540.00
15¢
4,800
$672.00
14¢
6,000
$780.00
13¢
9,000
$1,035.00
11.5¢
12,000(3)
$1,200.00
10¢

One time idigital Setup fees:

$19.95 - Setup Fee
$9.95 – Per Author ID you wish to purchase. Please note that you are required to purchase at least one Author ID.

idigital Premium Service Provides:

  • All the features of basic service and more!
  • High volume minute plans with very low per minute rate fees.
  • Customized voice prompting greets your dictators as if they have called your dictation server.
  • Free encryption software is provided to deliver voice files easily.
  • Add unlimited dictation ID’s and users at no cost.

Contact a Product Specialist?t for further details on the idigital Premium Service! (888) 834-2392

 

 

What is idigital?

The idigital service provides you with a 24 hour, seven days a week, 365 days a year access to advanced digital dictation technology with a toll-free 800 number within the continental United States.

Your authors simply call our system and enter their unique identification number using a standard touch-tone telephone. You can optionally prompt your authors for a Report Type or Report Identifier. These identifiers could be patient number, client number or case number or any number than could be entered through the keypad of the telephone. You also have the option to have the unique ID spoken back to the author.

Our digital dictation systems are the latest and best available in the industry. We maintain the ability to accept multiple and simultaneous connections. We record the dictations in a digital format that produces a clear, high quality dictation recording. As with all recording systems, though, the quality and sound levels are entirely dependent upon the recording device, in this case the telephone and the intervening telephone lines. An inferior telephone can have an adverse affect upon the quality of the recording so we recommend that your authors use modern, quality telephones to place their calls.

What is the PIN feature? How does it work?

The PIN number is a unique number assigned to your account. This PIN number is the same for each of your authors. When they dial in to the idigital system they will be prompted first for their ID number and then prompted to enter their PIN number. The PIN system is designed to ensure only your authors are dictating on your account. This has the added benefit of insuring only your authors dictations are routed to you and helps to protect the confidentiality of the report.

Since each account will have a unique PIN number, if your author mistakenly enters an incorrect ID the PIN assures that they can not dictate on a different account. Our system is configured to allow three attempts at entering the correct PIN number before disconnecting the author.

What if I have more than one idigital account? Will the PIN number be the same for all of my accounts?

PIN numbers are unique to each account. This means that if you wish to transfer an author from one account to another, the PIN number will change. The author’s ID will remain the same but because they are now in a new account, they will have a new PIN number.

The best way for you to see if idigital is right for your needs is to take a Test Drive. We will set up a test account for you to use. You can call in and dictate or have your Author(s) call in to see how easy it is to use.

Once the dictation is recorded by idigital it will be sent to you within few minutes. You can then review the file and load it into your PC based transcription software. Don't have a PC based transcription application? That's Okay. We do. Download our trial version of GearPlayer. You can use it to listen to your newly recorded idigital test files.


For as little as $66 a month you can offer toll-free, 800 dictation service. Your authors call in and dictate. We send you the dictation by way of the Internet. You transcribe it. Its that easy!

By using idigital, you can provide toll-free dictation to your clients without the hassles and higher costs associated with owning your own digital dictation system. We house and support the equipment as well as provide the toll-free number. The online Account Manager provides you with detailed reports on your account activity on a daily basis.

Other great reasons to use the idigital service:

  • No Worries – Our dedicated idigital team maintains and monitors the service for uninterrupted and reliable access.

  • Availability – The idigital service is available 24 hours a day, 7 days a week, 365 days a year!

  • Flexible and Affordable – You choose your monthly minute plan based on your needs and also have the ability to change your minute plan from month to month as your needs change.

  • Try It First! – We offer a FREE five day trial of the idigital service for both you and your clients to try out. Simply click on the free trial link, FREE 5 day trial of idigital , follow the information prompts and your trial account will be set up within 24 hours or 1 business day. The files will then be e-mailed to your account.

  • Get Started Quickly – The online sign up process takes only minutes and your account will be up and ready to use within 24 hours or one business day.

  • Simple – Users dial the toll free number, enter their unique user ID, record a dictation and we then forward it to you via either email or FTP.

  • Accessibility – Users can access our toll free number from anywhere within the continental United States.

  • Encryption – The optional encryption feature will secure your files with 128-bit