TranscriptionGear.Com Order Tracking and Shipping Information

Use this section to track your order or find out what shipping methods we use as well as typical package transit times for the US.

Click on the links below for answers

• I want to track my order.
• UPS Shipping Blackout days.
• When will I get my order?
• How long does it take to get my shipment?

To track your order simply enter the TranscriptionGear.Com Order Number from your email receipt, then select the "TRACK" button.

Your Order Number:

UPS Shipping Blackout Days

TranscriptionGear.Com uses United Parcel Service (UPS) for delivery of items purchased direct or on our web site. UPS has set aside the following days where there will be no pickup of packages from our warehouse. You are advised to take these blackout days into consideration when deciding your shipping needs.

• Memorial Day (observed last Monday in May)
• July Fourth when it falls on a weekday
• Labor Day (observed first Monday in September)
• Thanksgiving Day and The Wednesday Before
• Christmas Eve (Dec 24th) and Christmas Day (Dec 25th)
• New Years Eve (Dec 31st)
• New Years Day (Jan 1st)

When Will I Get My Order!

This is one of the most confusing issues we deal with on a daily basis. There is no magic answer to the question. Here are a few guidelines of when you can expect your order to arrive.

Our order cut off time is 3:00 PM Eastern Time, Monday through Friday. There is no shipping done on Saturday or Sunday. We do not ship for Saturday delivery.

Cut off time means orders that are received by the shipping department (not just placed on the web site) will be filled and shipped that same day. Orders received after the cut off time are shipped the next business day. Shipment of course, is dependent on all items being in stock.