TranscriptionGear.Com Online Privacy Policy
Last Update / Review - October 21, 2005

TranscriptionGear.Com is fully committed to providing our customers with products and services that provide outstanding quality, customer service and value. Our Online Privacy Policy outlines our commitment to serve you and to protecting your privacy online. This privacy statement discloses the privacy practices for the TranscriptionGear.Com web site. We do not sell or rent your e-mail address to any third party. Visitors to the TranscriptionGear.Com site are governed by the Terms of Use Agreement (please review) and agree to all the stipulations and terms. Please read the following policy to understand how your personal information will be treated. Our Online Privacy Policy may change from time to time in order to address new issues and reflect changes on our site so please check back periodically. By using this service after we post changes, you indicate your acceptance to those changes.

Information We May Collect: Personally Identifiable Information:

In order to use certain features on our site, we will ask you to register. When you register, we collect personally identifiable information about you: your name, mailing address, e-mail address, user name and password, (and your phone number if you are making purchases In addition to registration, at other times we may ask you for personal information, including when you enter a sweepstakes or contest; when you enter an order or make a purchase; when you complete a survey; and when you report a problem with our site. We use this information to help us to make our site more useful to you. Our site may offer promotions by marketing partners. You will also be asked for personal information if you choose to participate in a program offered on our site by one of our marketing partners or an advertiser. You will know when a promotion on our site involves a marketing partner because that will always be disclosed. For instance, if you choose to participate in a sweepstakes promotion offered on our site, our co-sponsor will collect personal information from you from their entry form. The co-sponsors identity will be disclosed in the sweepstakes rules. Please be aware that this Privacy Policy does not apply to these third party promotions and you should read their Privacy Policy before participating. When you use our web site, we also collect your IP address, browser type, domain name and access time, and keep records of this information. This information does not identify you personally, it is collected for aggregate only reporting on site activity used by us. For example, we may use this information to determine average visit length, unique visitors, and aggregate browser reports. When you post on message boards or our forum, you grant TranscriptionGear.Com unrestricted use of that material, including your name and hometown. Please see our Terms of Agreement for more information. Users should be aware that personal information voluntarily disclosed on message boards and discussion forums can be collected and used by others and may result in unsolicited messages to you from other parties.

Cookies:

To help our site serve your needs better, we use cookies to store and sometimes track information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies assign a unique number that resides on your computer. Cookies allow us to keep track of your user name and password so you do not have to give us that information each time you visit our site. Although it is possible to decline cookies through your browser, you will experience difficulty viewing our site if you do so.

How Your Information Will Be Used:

Our primary goal in collecting personal information is to provide you with a customized experience while visiting our web site. We may e-mail you with messages and advertising which we think will be of interest to you. We will not disclose your e-mail address to any third party for their use. If you do not wish to receive e-mail messages and promotions from us click here to fill out the appropriate form. Please note that partaking in some online activities will disclose your personally identifiable information to third parties, such as when you include your name and e-mail address in a message posting. In these cases, your choice to disclose personally identifiable information is voluntary. TranscriptionGear.Com may provide personal information to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. We may also disclose account information in cases where we have reason to believe that disclosing this information is necessary to identify, contact or investigate or bring legal action against someone who may be causing injury to or interference with our rights or property, our other web site users and their rights or property, or anyone else who could be harmed by such activities. Promotions that run on our site may be sponsored by companies other than TranscriptionGear.Com or may be co-sponsored by TranscriptionGear.com and another company. You will know when this happens because our co-sponsor will be identified in the promotion or in the rules if it is a contest or sweepstakes. Some or all data collected during a promotion may be shared with a sponsor and used by that sponsor for marketing. Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give us permission to transfer your personal information to the sponsors so they can fulfill your request. You can decide not to participate in a promotion if you don't want your data to be collected and used for marketing purposes. Please be aware that advertisements, including banner ads, and web sites that have links on our site, may collect personally identifiable information about you. The information practices of those advertisers or web sites linked to our site are not covered by this privacy policy.

Aggregated Information:

We aggregate information on the user base for our site and share this with our advertisers. Of course, none of this information identifies you personally. We use this information to identify the most popular features on our sites and help our designers understand our audience so that we can include those features that make visiting our web site informative, productive and fun. We do not disclose to these companies any information that could be used to personally identify you. From time to time, we may disclose aggregated information about our site to third parties, such as advertisers or business partners.

Security and Passwords:

The personally identifiable information we collect is stored within our controlled database and we use standard, industry-wide procedures, such as firewalls and SSL (Secure Socket Layers) for credit card information. TranscriptionGear.Com's E-commerce site is recognized by, and is a member of, Verisign®. As effective as our security measures may be, no data transmission over the Internet can be guaranteed complete security. When you register on our site, you will select a password. You will need your password to gain access to your personal information. Please keep your personal password safe and do not allow others to use it to access TranscriptionGear.com. Doing so may represent a risk to your security and privacy.

Policy Statement Changes:

We reserve the right to change our Privacy Policy from time to time without prior notice. For questions or comments about our Online Privacy Policy please contact TranscriptionGear.Com by Email at customerservice@transcriptiongear.com.