Category » DPM Utility

There were 12 articles found in this category:

1. Setting up DPM Utility and a DPM for automatic download.
   To setup the DPM Utility for automatic download follow the below steps: Open DPM Utility. Click File and then Configure automatic program options. Check the box for begin automatic offload mode when the program is started. Then click ok. Connect the DPM to the computer. With the DPM docked clic ...
2. DPM Utility - How do I change the recording format to DSS from DS2 ?
   To change the Record Format from DS2 to DSS on the Philips LFH 9600, follow the below instructions: Turn on the Philips LFH 9600 and connect it to your a USB port on your computer. Open DPM Utility. Click Configure DPM > DPM Configuration. Select the General tab. Select Classic DSS on ...
3. Connecting to GearFTP™ through an FTPS connection with DPM Utility
   -Open the DPM Utility -Click on File -Click on Configure automatic program options. -Click on Edit route. -Change the transfer method to File Transfer Protocol. -Click on the Edit transfer parameters. -Fill in your FTP connection information. -Then check the box for use secure file transfer pr ...
4. Files are missing after download with DPM Utility
   If you have lost a file after download with the DPM Utility, there are a few steps that can be taken to locate the file. First, check the Hold folder (C:\Program Files\DPM\Hold) to see if any files are contained within this folder. On Windows Vista and Windows 7 the hold folder will be in a di ...
5. My files are not downloading, or my DPM is not recognized by the DPM Utility
   If the files are not downloading from your DPM, then you will first want to check to see if the unit is being detected by the computer. To see this, open My Computer/Computer and see if the digital recorder is showing up as a device with removable storage. If it is not, then check the follo ...
6. Can DPM Utility send files to two different destinations?
   The DPM Utility can only send files to one destination, with one exception. If sending via E-Mail you can use a semi-colon to add more than one recipient E-Mail address.
7. How do I create back-ups of my downloaded dictation?
   Open the DPM Utility, and select File in the upper left hand corner. Next, select Configure Automatic Program Options. When the Configuration window opens, select the Edit Route button. The Edit Route window will then open. Under the Archive path, select the folder to the far right. A Browse for ...
8. Why does the DPM Utility show X file(s) in Hold Dir. in the lower right hand corner.
   When the DPM Utility is installed, this is the default download folder for all of the dictations. If you need the files to go to a network folder or another destination, that will need to be configured. For network configuration click HERE. For FTP configuration click HERE. If you have already m ...
9. How do I configure DPM Utility to transfer files to a ftp site?
   Open DPM Utility, and select file in the upper left hand corner of the screen. Next, select Configure Automatic Program Options. When the configuration window opens, select the Edit Route button. When the Edit Route window opens, under the Transfer Method, change the method to File Transfer Prot ...
10. How do I download my files to a network folder?
    Open the DPM Utility, and select File in the upper left hand corner. Next, select Configure Automatic Program Options. When the Configuration window opens, select the Edit Route button. The Edit Route window will then open. Under the Destination path, select the folder to the far right. A Browse ...
11. How do I enter Keywords for my Author(s)
    To enter in a keyword for your 9610, please make sure that it is turned on, and docked with the computer. Open the DPM Utiltity software, and select Configure DPM, and then DPM Configuration. When the configuration window opens, select the Keywords tab. Then select the Keyword #0. To the right, ...
12. In DPM Utility I cannot click on Configure DPM, DPM Configuration – all options are grayed out.
    This menu will not be accessible unless you have your Philips DPM turned on and docked or plugged into your PC via USB cable since the menu deals with settings relating specifically to the DPM itself.