Category » GearDictate™

There were 12 articles found in this category:

1. When do I need my HASP key in my computer?
   While you only need the HASP key plugged in when running the Gear™ programs, most people leave them plugged into the back of their computers unless they are traveling or going to use a different computer.
2. My HASP key is not working. Driver installation guide.
   When first installing a Gear™ product, the drivers for the HASP key can fail to install correctly when the Windows® operating system tries to do this on its own. IF this is the case, please select your operating system for directions to install the drivers. If you are unsure of which o ...
3. Can I update my GearDictate™ 2 software?
   If you have a license for GearDictate 2, then you can download and install the GearDictate 3 software. Your HASP key for the GearDictate 2 will work for the GearDictate 3. The following link will take you to the page where you can download the latest service pack for GearDictate 3. Click HERE
4. Will my program work on Windows 7 in Windows XP mode?
   Windows 7 is capable of running Windows XP in a Virtual PC called "Windows XP Mode". Virtual PC does not support the use of HID devices such as foot pedals. So our IN-USB series or any other pedals will not work in this mode. HASP keys will work, but the driver has to be installed under Windows ...
5. Do I need to install from the CD / I lost my CD how can I install my Gear™ product I own?
   You can install the program directly from our website by downloading and installing the service pack that pertains to the version you own. You can find the download you need by going to the Gear Service packs section of the knowledgebase.
6. How can I tell if I have GearDictate version 1 software?
   To determine if you have GearDictate version 1, open your current version of GearDictate. Once it opens, click on the menu button. Next click on about. This will display the About GearDictate window which will display your program version number.
7. Do I need to uninstall my demo before using the retail version of any Gear™ product?
   You will not need to uninstall your demo of the software first. You will only need to plug in your HASP key to your USB port and the software will continue to work for you unimpeded, exactly how you were previously using it.
8. Will my Gear™ product software work on a Mac®?
   Not directly in the Mac® operating system, some people have had success when emulating the Windows® operating system – this is not a supported usage of the Gear™ product software.
9. I have selected the correct SpeechMike in GearDictate™ but it still will not record or play sound.
   This issue may be related to having the correct speaker or microphone selected in your Audio options in the Windows® operating system. To resolve this issue, follow these steps: Click on Start Click Control Panel, Sounds and Audio Devices Click on the Audio tab at the top of the window M ...
10. Can I change what Mike buttons control functions in GearDictate™?
    With any of the Philips SpeechMikes selected, changing button control functions is possible. Under Menu in GearDictate™, choose Configuration. At the top of the Configuration window, click on the Microphone and Pedal Configuration tab. With the correct Mike already selected from the Select ...
11. How do I resend a job I have previously completed in GearDictate™?
    In GearDictate™ click on Menu, click Resend Completed. This will open a window where all recently sent jobs will be listed for resend.
12. My SpeechMike is not listed in GearDictate™.
    When your SpeechMike is of a model not listed in GearDictate™ you may use the closest model as shown by the pictures when selecting a SpeechMike in the Select Microphone drop-down menu. For example: The Philips 5274 SpeechMike and noticed it is not listed, you would select the option in t ...