Category » GearPlayer™

There were 22 articles found in this category:

1. When do I need my HASP key in my computer?
   While you only need the HASP key plugged in when running the Gear™ programs, most people leave them plugged into the back of their computers unless they are traveling or going to use a different computer.
2. The HASP drivers will not install even after following the installation instructions on my 64 bit system.(error code 10)
   These instructions will walk you through removing the AMD USB Filter Driver that prevents your SmartDongle™ from working on a Windows 7 or Vista 64 bit system. This conflict results in the HASP key showing an Error code 10 in the device manager. Images that appear after the instructions ...
3. Run Time Error "13"
   This error is a fatal error. Something within the registry has been altered rendering Gearplayer unusable. The only way to resolve this issue is to remove Gearplayer as if it was never installed. We do not recommend doing this on your own, as some of the steps involved require editing the comput ...
4. Will my foot pedal from a different system work?
   The GearPlayer™ software requires that you use very specific pedals, either the IN-USB1, IN-USB-2, CL-USB, and the IN-DB9. No other pedals are supported at this time for use with Gearplayer. You can check which pedal you have by looking for the sticker on the bottom of it.
5. Setting up your 9-Pin serial connector (IN-DB9) in GearPlayer™ 4
   -Launch your GearPlayer 4 application. -Click on tools and options. -In the foot pedal tab, you need to make sure that serial is selected. -Select the COM port you think the computer is currently set to use and then press test selected foot pedal. -At that point, you will need to test the d ...
6. My HASP key is not working. Driver installation guide.
   When first installing a Gear™ product, the drivers for the HASP key can fail to install correctly when the Windows® operating system tries to do this on its own. IF this is the case, please select your operating system for directions to install the drivers. If you are unsure of which o ...
7. My version of GearPlayer™ is not working on the Windows Vista® or Windows 7® operating system.
   Only version 3.3.4 or higher is compatible with the Windows Vista® and Windows 7® operating system. If you have version 2.x which uses unlock codes, you will have to purchase an upgrade. Our sales department may be reached at 1-888-834-2392, Option1. If you have the HASP key version prio ...
8. My MSV and DVF files will not play.
   Below you will find a link to download the codec necessary to play MSV and DVF files: Download the Sony Plug-In Once you download and run this .exe, you should be able to play your files, during the process, have your GearPlayer™ closed and restart your computer when it has com ...
9. GearPlayer™ will not let me control the speed.
   The speed control is based on three factors in GearPlayer™. The first factor is what file type you are playing. Typically the DSS, MP3, WAV sound format should work with no problems. Factors two and three are tied into each other - if you don't have both it will not work. The resource tha ...
10. Will my program work on Windows 7 in Windows XP mode?
    Windows 7 is capable of running Windows XP in a Virtual PC called "Windows XP Mode". Virtual PC does not support the use of HID devices such as foot pedals. So our IN-USB series or any other pedals will not work in this mode. HASP keys will work, but the driver has to be installed under Windows ...
11. My HASP key is not working on Windows Vista 64 bit
    1. Ensure the HASP key is plugged in and that the light is green. 2. Click on the "Start" button then Right click on "Computer" and select "Manage" (some versions of Windows you might need to click on properties and then select the Device Manager tab) 3. If prompted, click continue. ...
12. Do I need to install from the CD / I lost my CD how can I install my Gear™ product I own?
    You can install the program directly from our website by downloading and installing the service pack that pertains to the version you own. You can find the download you need by going to the Gear Service packs section of the knowledgebase.
13. The feature you are trying to use in on a network resource that is unavailable.
    If you receive this error when opening GearPlayer™, it means that a file inside the C:\Program Files\GearPlayer folder has either been modified or removed. GearPlayer is attempted to repair itself from the GearPlayer installation file. If the installation file is not in the same place wh ...
14. How do I tell if I have Gearplayer 2 software?
    To determine if you have Gearplayer 2, open your current version of Gearplayer. Once it opens, hold the shift key down on your keyboard. Select any gray area in the player window with your mouse cursor, similar to the picture below. A new window will display with the current version of Gearplay ...
15. Gearplayer 2 "End Of Life" - 5/31/2009
    ** Note** The links found in this image are not active. To determine if you have Gearplayer 2 select HERE. To purchase the upgrade from version 2 to version 4, please select HERE.
16. Gearplayer Run-Time Error "76" Path Not Found
    This error basically is telling us that one of our rules in Gearplayer cannot find the path that we designated to either receive files to, or send files from. This happens on occasion when you have either renamed the folder, moved the folder, or accidentally deleted folder. To resolve this issue ...
17. Gearplayer Run-Time Error "53" File Not Found
    When using Gearplayer to monitor an ftp site for file download, you receive a Run-Time Error "53" during the download. This error is caused by the "Use Safe Delete Options" in Gearplayers rule configuration. To resolve this error in Gearplayer 3, select the Options button on the Gearplayer windo ...
18. Do I need to uninstall my demo before using the retail version of any Gear™ product?
    You will not need to uninstall your demo of the software first. You will only need to plug in your HASP key to your USB port and the software will continue to work for you unimpeded, exactly how you were previously using it.
19. Will my Gear™ product software work on a Mac®?
    Not directly in the Mac® operating system, some people have had success when emulating the Windows® operating system – this is not a supported usage of the Gear™ product software.
20. My GearPlayer™ is freezing up when searching for audio.
    When working from a folder on your computer and you've played all of the audio files in it, GearPlayer™ will ask you where it can find more files. Pointing to a new location on your computer like the "C:" can cause the program to just look there next time for audio. When it does this - it ...