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Help for HASP keys that will not read/detect.

There were 9 articles found in this category:

  1. questionMy HASP key intermittently cuts out/stops reading
    There are two options available to resolve this issue. Disconnect the HASP key and reconnect it to a different USB port. If you are using a USB adapter (HUB) try to bypass it and connect the HASP directly into the back of your PC. Right-click on ‘Computer’ ('My Computer’ for ...
  2. questionWhen do I need my HASP key in my computer?
    While you only need the HASP key plugged in when running the Gear™ programs, most people leave them plugged into the back of their computers unless they are traveling or going to use a different computer.
  3. questionThe HASP drivers will not install even after following the installation instructions on my 64 bit system.(error code 10)
    These instructions will walk you through removing the AMD USB Filter Driver that prevents your SmartDongle™ from working on a Windows 7 or Vista 64 bit system. This conflict results in the HASP key showing an Error code 10 in the device manager. Images that appear after the instructions ...
  4. questionMy HASP key is not working. Driver installation guide.
    When first installing a Gear™ product, the drivers for the HASP key can fail to install correctly when the Windows® operating system tries to do this on its own. IF this is the case, please select your operating system for directions to install the drivers. If you are unsure of which o ...
  5. questionMy HASP key is not working on Windows Vista or Windows 7 64bit
    If you have GearPlayer™ 4: 1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "Computer" and select "Manage" (some versions of Windows you might need to click on properties and then select the Device Manager tab) 3. If ...
  6. questionFurther troubleshooting the HASP after the driver instructions.
    If you have already followed the driver instructions (found Here) and the HASP key is still not working then follow the below steps. First ensure the HASP key is plugged directly into the computer and not through a USB hub or extender. Make sure you are getting a light on the HASP key. -If you ...
  7. questionMy HASP key is not working on Windows Vista or Windows 7 32 bit.
    1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "Computer" and select "Manage" (some versions of Windows you might need to click on properties and then select the Device Manager tab) 3. If prompted, click continue. 4. On ...
  8. questionMy HASP key is not working on Windows XP
    1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "My Computer" and select "Manage" (some versions of Windows you might need to click on properties and then select the Device Manager tab) 3. On the left select "Device Manager" and on t ...
  9. questionMy HASP key is not working on Windows 2000
    1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "My Computer" and select "Manage" (some versions of Windows you might need to click on properties and then select the Device Manager tab) 3. On the left select "Device Manager" and on t ...