http://www.transcriptiongear.com/support en-us http://www.transcriptiongear.com/support ActiveKB NX tgtechs@transcriptiongear.com Mon, 06 Sep 2010 20:14:57 EDT 20 http://www.transcriptiongear.com/support/questions/74/ http://www.transcriptiongear.com/support/questions/74/ You can download the latest service pack for GearPlayer 4 here: downloadIt is strongly recommended that you save the file to your Desktop or My Documents instead of running the file directly when ... Jason Mayo Fri, 15 Jan 2010 16:00:50 GMT http://www.transcriptiongear.com/support/questions/70/ http://www.transcriptiongear.com/support/questions/70/ **NOTE** IMPORTANT: Do not forget to uninstall your current version of GearPlayer that you have installed before running the service pack.You can download the latest service pack for GearPlayer ... Nik Salerno Thu, 25 Mar 2010 13:48:03 GMT http://www.transcriptiongear.com/support/questions/1/ http://www.transcriptiongear.com/support/questions/1/ When first installing a Gear™ product, the drivers for the HASP key can fail to install correctly when the Windows® operating system tries to do this on its own. IF this is the case, ple ... Jason Mayo Mon, 29 Mar 2010 20:16:15 GMT http://www.transcriptiongear.com/support/questions/72/ http://www.transcriptiongear.com/support/questions/72/ You can download the latest service pack for GearXport 3.4 here: download It is strongly recommended that you save the file to your Desktop or My Documents instead of running the file directly whe ... Jason Mayo Tue, 24 Aug 2010 13:47:03 GMT http://www.transcriptiongear.com/support/questions/105/ http://www.transcriptiongear.com/support/questions/105/ Our Technical Support department is available Monday through Friday from 8am- 5pm ET. Our technicians will only be available after we receive your call and you are directed to join the remote ass ... Mike Adkins Mon, 23 Aug 2010 13:09:25 GMT http://www.transcriptiongear.com/support/questions/49/ http://www.transcriptiongear.com/support/questions/49/ Only version 3.3.4 or higher is compatible with the Windows Vista® and Windows 7® operating system. If you have version 2.x which uses unlock codes, you will have to purchase an upgrade. O ... Jason Mayo Wed, 24 Mar 2010 13:58:21 GMT http://www.transcriptiongear.com/support/questions/102/ http://www.transcriptiongear.com/support/questions/102/ To determine if you have Gearplayer 2, open your current version of Gearplayer. Once it opens, hold the shift key down on your keyboard. Select any gray area in the player window with your mouse c ... Larry Carroll Tue, 02 Jun 2009 13:25:44 GMT http://www.transcriptiongear.com/support/questions/80/ http://www.transcriptiongear.com/support/questions/80/ 1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "My Computer" and select "Manage" (some versions of Windows you might need to click on ... Larry Carroll Thu, 25 Mar 2010 14:43:48 GMT http://www.transcriptiongear.com/support/questions/81/ http://www.transcriptiongear.com/support/questions/81/ 1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "Computer" and select "Manage" (some versions of Windows you might need to click ... Larry Carroll Thu, 25 Mar 2010 14:56:44 GMT http://www.transcriptiongear.com/support/questions/82/ http://www.transcriptiongear.com/support/questions/82/ If you have GearPlayer™ 4:1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "Computer" and select "Manage" (some versions of ... Larry Carroll Mon, 29 Mar 2010 20:10:32 GMT