Gearplayer Run-Time Error "53" File Not Found
When using Gearplayer to monitor an ftp site for file download, you receive a Run-Time Error "53" during the download. This error is caused by the "Use Safe Delete Options" in Gearplayers rule configu...
Gearplayer Run-Time Error "76" Path Not Found
...ths are pointed to the folders that you have specified, you should know longer receive the Run-Time Error "76" message when you start Gearplayers Transfer Daemon.
Run Time Error "13"
This error is a fatal error. Something within the registry has been altered rendering Gearplayer unusable. The only way to resolve this issue is to remove Gearplayer as if it was never installed. We d...
The feature you are trying to use in on a network resource that is unavailable.
If you receive this error when opening GearPlayer™, it means that a file inside the C:\Program Files\GearPlayer folder has either been modified or removed. GearPlayer is attempted to repair i...
The HASP drivers will not install even after following the installation instructions on my 64 bit system.(error code 10)
...rom working on a Windows 7 or Vista 64 bit system. This conflict results in the HASP key showing an Error code 10 in the device manager.
Images that appear after the instructions will help guide...
Setting up your 9-Pin serial connector (IN-DB9) in GearPlayer™ 4
-Launch your
GearPlayer 4 application.
-Click on tools and options.
-In the foot pedal tab, you need to
make sure that serial is selected.
-Select the COM port you think th...
Files are missing after download with DPM Utility
If you have lost a file after download with the DPM Utility, there are a few steps that can be taken to locate the file.
First, check the Hold folder (C:\Program Files\DPM\Hold) to see if any f...
Why in my GearXport™ are there errors in the bottom right corner?
The notification in the bottom right corner of GearXport™ showing the number of files in the Error Directory is related to an issue sending your files to the specified location as setup in your ...
My HASP key is not working on Windows Vista or Windows 7 64bit
If you have GearPlayer™ 4: 1. Ensure the HASP key is plugged in and has a green light 2. Click on the "Start" button then Right click on "Computer" and select "Manage" (some versions of...
Gearxport Run-Time Error "53" File Not Found
When using Gearxport to monitor an ftp site for file download, you receive a Run-Time Error "53" during the download. This error is caused by the "Use Safe Delete Options" in Gearxports configuration....
Gearxport Run-Time Error "76" Path Not Found
...ths are pointed to the folders that you have specified, you should know longer receive the Run-Time Error "76" message when you start Gearxports processes.
How can I tell if my foot pedal is working?
The GearPlayer™ program comes with two different foot pedal testing utilities that you can use with which ever pedal you are using. The utilities can be found in your Start Menu > Programs &...
When trying to login to the FTP site I get page cannot be displayed error.
If you are trying to open ftp.transcriptiongear.com in
Internet Explorer and get the error message that the page cannot be displayed, at
the top right of the Internet Explorer window click on...
Error 1931 installing GearPlayer™ 3 on Windows XP.
"Error 1931.The Windows Installer service cannot update the system file because the file is protected by Windows. You may need to update your operating system for this program to work correctly." Thi...
Error 429 and Error 91 when trying to open Gearxport after install
After installing the Gearxport 3.4 update, you receive error 429 and error 91 several times before the program will open. This is caused by a dll file not registering correctly. To resolve this issu...
msmapi32.ocx error in GearXport™ on Windows 7
If you are experiencing the following error with GearXport when trying to send with email: "Component 'msmapi32.ocx' or one of its dependencies not correctly registered: a file is missing or inval...
Error Opening GearDictate™: ActiveX component can’t create object.
If receive the following error when opening GearDictate™ 4:
Then you need to follow the below steps:
For Windows XP:
-click on start and run.
-type the following into the ru...
Further troubleshooting the HASP after the driver instructions.
If you have already followed the driver instructions (found Here) and the HASP key is still not working then follow the below steps. First ensure the HASP key is plugged directly into the computer a...