I've Lost The License Key For My Olympus Software.
... We are unable to obtain a replacement license
number if the customer has lost the key.
In the ...
Do I need to install from the CD / I lost my CD how can I install my Gear™ product I own?
You can install the program directly from our website by downloading and installing the service pack that pertains to the version you own. You can find the download you need by going to the Gear Se...
Setting up your 9-Pin serial connector (IN-DB9) in GearPlayer™ 4
...e them light up red on the test utility. This
will let you know when you have the correct COM port number.
-If you receive the error that
‘Cannot find or open HID interface aborting,’...
DS-5000 and DS-3400 - How do I change my recording format to DSS from DS2 ?
These steps apply to the DS-5000 and the DS-3400. Connect
your Olympus digital recorder to your computer and turn it on. Open
your Dictation Module software At the
top of the ...
My DS-5000 will not download
...amiliar with the disk management window, please contact your IT staff or call our technical support number for help. If you change the letter on something that you shouldn't, you could cause problems ...
How do I enter Keywords for my Author(s)
... Click OK. Unplug the 9610, and you should now see your author's initials displayed under the file number. If you need to change the author id if you have multiple authors, you can do so by pressing ...
Files are missing after download with DPM Utility
If you have lost a file after download with the DPM Utility, there are a few steps that can be taken to locate the file.
First, check the Hold folder (C:\Program Files\DPM\Hold) to see if any f...
DPM Utility - How do I change the recording format to DSS from DS2 ?
To change the Record Format from DS2 to DSS on
the Philips LFH 9600, follow the below instructions:
Turn
on the Philips LFH 9600 and connect it to your a USB port on your
...
Why in my GearXport™ are there errors in the bottom right corner?
The notification in the bottom right corner of GearXport™ showing the number of files in the Error Directory is related to an issue sending your files to the specified location as setup in your ...
How can I tell if I have GearDictate version 1 software?
...ut.
This will display the About GearDictate window which will display your program version number.
I purchased the 9610 but my DPM is a 9600, what is the difference?
The number 9610 is more of a product code than your actual model number. Whether you purchase the 9610 or the 9600 package you will receive the Philips 9600 Digital Pocket Memo, model number LFH9600. ...
My DPM will not turn on and it has been recharging all day.
...e batteries with disposables and see if that fixes the problem. The rechargeable batteries may have lost charge over extended use.
How can I update the firmware on my Digital Pocket Memo?
...You can see if there is a newer version of the firmware than what you have by comparing the version number in the firmware upgrade title on this screen to the version on your DPM. Download the firmwar...
What is the Default Key Press Emulation
... Step 1: Call into the dictation line, 866-364-3997 or 866-625-6412.
Step 2: Enter your user ID number and press #.
Step 3: Input your PIN number and press #.
Step 4: Begin dictating!
Key...
What is the Dictaphone Key Press Emulation
...into the dictation line, 866-364-3997 or 866-625-6412.
Step 2: Enter your user ID number and press #.
Step 3: Input your PIN number and press #.
Step 4: Begin dictating!
Key...
What is the Lanier Key Press Emulation
...o the dictation line, 866-364-3997 or 866-625-6412.
Step 2: Enter your user ID number and press #.
Step 3: Input your PIN number and press #.
Step 4: Begin dictating!
Key...
How to bring up a list of your idigital™ users
...s really only necessary for sorting through the users if you happen to have an account with a large number of users.
How can I tell if my foot pedal is working?
... You can get an error when first opening this because it is testing on Comm Port 1, change the port number selection until you do not get an error message. Then like above try pressing physically on t...
How can I delete files from my Achive?
... there is an option you may check to Delete Archive Files After “x” days where x is the number of days you enter in the text box. After setting this option and clicking OK, GearPlayer͐...
My files keep moving around in the Work List.
... left corner of the Work List itself called "Auto Refresh Every." Keeping this checked and set to a number of seconds will refresh your Work List and show you that new files have arrived but will sort...