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World Class Technical Support included FREE with every purchase from TranscriptionGear.
Need more help? No problem.
Why Buy From TranscriptionGear.Com - Read More
All of our hardware is covered by a 30-day, no-questions-asked guarantee. If for any reason you are not satisfied, simply return it to us for a refund.
TranscriptionGear is committed to providing the very best customer service experience and the lowest prices everyday. To ensure you're getting the very best price, we offer a price match guarantee on all Professional Products. These products include all Olympus and Philips Professional Digital Voice Recorders, Transcription Products, Conference Equipment and Desktop Dictation machines.
We have hundreds of products in-stock ready for fast shipping. Over 90% of our orders are shipped the same day they are received.
We understand your business is fast paced and needs fast action. Order it today, we ship it today!
When you buy your new dictation and/or transcription solution, you'll get access to our dedicated, highly trained team of Technicians.
Our friendly staff is in-house and ready to help you.
From productivity software, cassette equipment, replacement parts and accessories, to speech recognition, centralized dictation management systems and reference books, we carry a wide variety of products to fit your needs.
There is no easier way to get going with your new transcription gear than with our VIP Care program, only from TranscriptionGear.Com. The most knowledgeable transcription gear people in the world will help you click by click through the installation and workflow setup of your new software and we'll teach you all the basics, right over the phone. Have a new question or a change to your workflow tomorrow? No problem, just give us a call toll-free.
VIP Care One on One costs just $99 a year. Use it as much as you want in your purchased time period at no additional charge. Now, with the new VIP Care Small Business plan, your entire company can use VIP Care services. Contact a representative for details.
Know your transcription gear.
You can learn all about how to use and get the most out of your transcription gear from anywhere in the world. Our remote training takes you step by step through all parts of the software and workflow setup. You'll receive dedicated time with a training expert that knows your software inside and out, all you have to do is ask. Each feature is described and explained in a way designed to be easy to understand and simple to follow.
Get going fast.
VIP Care assistance is available during our normal business hours of 8 AM to 5 PM EST Monday through Friday. There is only a toll-free call between you and a complete dictation workflow system.
VIP Care One on One is available in a one-year agreement for $99. This allows one registered person to make as many calls as necessary into our technical support team. Make your selection above and complete the checkout process. You will automatically receive an email requesting you to register your membership to our VIP Care program.
Only registered members may use your VIP Care One on One program. VIP Care Small Business plans alllow for your entire company to call in whenever necessary during normal business hours. The one-year time frame begins when you email or call us for the first time.
VIP Care is available with the following products:
Both Windows and Macintosh installations and configurations are supported.
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