Low Price Guarantee
Our Commitment
TranscriptionGear.Com is committed to providing the very best customer service experience and the lowest prices every day. To ensure you're getting the very best price, we offer a price match guarantee on all Professional Products. These products include all Olympus and Philips Professional Digital Voice Recorders, Transcription Products, Conference Equipment and Desktop Dictation machines.
Just contact us via email or by phone with the promotional offer so we may verify and compare our prices. Please take note: when matching a price, shipping and handling fees and/or additional handling charges and fees must be taken into account.
Competitors
Competitors are established online retail stores. They are not liquidators, retail stores, wholesalers, auction sites or pre-owned and refurbished merchandise sites.
Exclusions
TranscriptionGear.Com's Price Match Guarantee applies to all new, factory sealed products. It cannot be applied to products already purchased. Products much be the same brand, model and year. Items must be in stock and available for purchase at the price from an authorized U.S. reseller, whose authenticity we reserve the right to verify.
Please Note:
- TranscriptionGear.Com complies with Manufacturer's Pricing Policies.
- Shipments to Ohio are subject to sales tax.
- This policy is subject to change without notice.
World Class Technical Support included FREE with every purchase from TranscriptionGear.
When you buy your new dictation or transcription solution from TranscriptionGear, you can rest assured that free technical support is included with your purchase. Our in house service technicians are the best in the business so they will be able to help you quickly and easily. Products like GearPlayer, GearXport, GearDictate, GearFTP, idigital, Philips professional products, Olympus professional products and more all come with toll-free technical support provided Monday through Friday 8 AM to 6 PM EST.
Our in house technical support team will help you diagnose any software or hardware error you receive and will help you get your product back up and running fast.
Need more help? No problem.
Get the most out of your transcription gear with VIP Care.
There is no easier way to get going with your new transcription gear than with our VIP Care program, only from TranscriptionGear.Com. The most knowledgeable transcription gear people in the world will help you click by click through the installation and workflow setup of your new software and we'll teach you all the basics, right over the phone. Have a new question or a change to your workflow tomorrow? No problem, just give us a call toll-free.
Know your transcription gear.
You can learn all about how to use and get the most out of your transcription gear from anywhere in the world. Our remote training takes you step by step through all parts of the software and workflow setup. You'll receive dedicated time with a training expert that knows your software inside and out, all you have to do is ask. Each feature is described and explained in a way designed to be easy to understand and simple to follow.
What are you waiting for? Give VIP Care a try today.
VIP Care Membership - Get remote installation, training, setup and more
SKU: vipcare
Rating: Not yet rated
Why Buy From TranscriptionGear.Com - Read More
Your Satisfaction is Guaranteed
All of our hardware is covered by a 30-day, no-questions-asked guarantee. If for any reason you are not satisfied, simply return it to us for a refund.
Low Price Guarantee
TranscriptionGear is committed to providing the very best customer service experience and the lowest prices everyday. To ensure you're getting the very best price, we offer a price match guarantee on all Professional Products. These products include all Olympus and Philips Professional Digital Voice Recorders, Transcription Products, Conference Equipment and Desktop Dictation machines.
Product Experts are a Toll-Free Call Away
Our dedicated experts are here to answer your questions. Account Representatives are assigned to you, eliminating the need to repeat your situation over and over to different people each time you call.
You call the same person every time, and we guarantee you'll get the industry's best advice.
Super Fast Same-Day Shipping
We have hundreds of products in-stock ready for fast shipping. Over 90% of our orders are shipped the same day they are received.
We understand your business is fast paced and needs fast action. Order it today, we ship it today!
World-Class Technical Support
When you buy your new dictation and/or transcription solution, you'll get access to our dedicated, highly trained team of Technicians.
Our friendly staff is in-house and ready to help you.
Big Selection
From productivity software, cassette equipment, replacement parts and accessories, to speech recognition, centralized dictation management systems and reference books, we carry a wide variety of products to fit your needs.
Over 96 Years in Business
It started with Thomas Edison and John Dolbey shaking hands on a dictation franchise over 90 years ago, and today, Dolbey and TranscriptionGear.Com are still here.
Get the most out of your transcription gear with VIP Care!
There is no easier way to get going with your new transcription gear than with our VIP Care program, only from TranscriptionGear.Com. The most knowledgeable transcription gear people in the world will help you click by click through the installation and workflow setup of your new software and we'll teach you all the basics, right over the phone. Have a new question or a change to your workflow tomorrow? No problem, just give us a call toll-free.
VIP Care One on One costs just $99 a year. Use it as much as you want in your purchased time period at no additional charge. Now, with the new VIP Care Small Business plan, your entire company can use VIP Care services. Contact a representative for details.
Know your transcription gear.
You can learn all about how to use and get the most out of your transcription gear from anywhere in the world. Our remote training takes you step by step through all parts of the software and workflow setup. You'll receive dedicated time with a training expert that knows your software inside and out, all you have to do is ask. Each feature is described and explained in a way designed to be easy to understand and simple to follow.
Get going fast.
VIP Care assistance is available during our normal business hours of 8 AM to 5 PM EST Monday through Friday. There is only a toll-free call between you and a complete dictation workflow system.
What VIP Care includes:
- Software installation assistance and setup
- Encryption workflow setup for all of your GearTools (GearPlayer, GearDictate, GearXport and GearFTP.)
- Creating and modifying your workflow to your specifications
- Basic Training and Q & A with a qualified technician
- Access to online knowledge base and user support forum
How do I buy VIP Care?
VIP Care One on One is available in a one-year agreement for $99. This allows one registered person to make as many calls as necessary into our technical support team. Make your selection above and complete the checkout process. You will automatically receive an email requesting you to register your membership to our VIP Care program.
Only registered members may use your VIP Care One on One program. VIP Care Small Business plans alllow for your entire company to call in whenever necessary during normal business hours. The one-year time frame begins when you email or call us for the first time.
VIP Care is available with the following products:
- GearPlayer
- GearDictate
- GearXport
- GearFTP
- idigital Toll-free dictation service
- Philips DPM 9375 Recorder
- Philips DPM 9500 Recorder
- Philips DPM 9600 Recorder
- Philips DPM 9610 Recorder
- Philips SpeechMikes (All series 3 models)
- Philips LFH7277 Transcription Software (LFH4500)
- Philips LFH7177 Transcription Software
- Dictaphone Powermic II
- Olympus DS-7000 Recorder
- Olympus DS-5000 Recorder
- Olympus DS-3500 Recorder
- Olympus DS-3400 Recorder
- Olympus DS-2500 Recorder
- Olympus DS-2400 Recorder
- Olympus DM-2 Recorder
- Olympus DM-4 Recorder
- Olympus AS-7000 Transcription Software
- Olympus AS-5000 Transcription Software
- Olympus AS-2400 Transcription Software
- Forus FSC-1000 Call Recorder
- Tape Express
- iPhone mobile dictation software
- BlackBerry device mobile dictation software
Both Windows and Macintosh installations and configurations are supported.
TranscriptionGear.Com and its services cannot guarantee HIPAA/HITECH compliance, as compliance requires things outside of the scope of software alone. However, all Gear brand software is HIPAA/HITECH Ready. We recommend consulting with an independent expert on your workflow and HIPAA compliance.
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